The first character is the current keypad output. The third button from the right will be labeled 1->Aa (one, arrow, capital A, lowercase A). Enter the MAC address, use the dial keys. Entering the MAC address is one of the more difficult things to do with the phone, so it may take some practice. If the phone does not accept the MAC address as the password, go through the factory reset process a second time. This will be the MAC address you wrote down earlier. Before the countdown has ended, simultaneously hold down the numeric keys 1, 3, and 5. When a Cancel button appears in the lower right hand corner of your screen, press Cancel. Return the device back to the standing, up-right position. Plug back in the AC Adapter or Power Over Ethernet Network Cable to initiate power to the device. Absence of a cable in the AC Adapter port would indicate POE. 
It is recommended not ‘unplugging all cables’.If there is only one cable, you have a Power Over Ethernet Network cable, and you should unplug this to turn off the phone.If there are multiple cables, the power cable will connect to the AC adapter port.
Unplug the power cable from the phone to turn it off.
Locate (find) and document your phone’s MAC address (12-digit alphanumeric number, usually above the bar code on the back of the phone).It describes and demonstrates the following steps: This procedure works for all VVX phones up to the VVX 601 series.
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